We help you give and we strengthen the causes you give to

Generosity is our cause

Submenu title

Back

consultancy helpline

Support and guidance when you need it

Join today
Causabuilder logo
Expert guidance icon

Expert guidance

Experienced professionals to help you find the right answers

Quick response icon

Quick response

Drop us an email or call and we'll aim to get back to you within two working days

Great value icon

Great value

Pay one low annual fee and get access to a team of experts

Consultancy Helpline

For churches and Christian organisations

Join today

Quite often you don't know you'll need support until the moment you need it. With the Consultancy Helpline, you'll get access to your own team of experienced professionals, ready to answer your questions and solve potential issues.

We'll guide you through governance, finance, property issues, HR situations, insurance questions and more, all for a low annual fee. You’ll get swift and direct access to professionals who can walk you through unknown territory or difficult situations. The Helpline acts as your first port of call for your questions and, for more complex issues, we can signpost you to appropriate experts. There are no lengthy delays, high fees or jargon - just clear and considered advice.

 

 

A wealth of knowledge icon

A wealth of knowledge

Worried about your end of year accounts? Issues with paying trustees? What has to be done if money is being given overseas? Our team have years of experience working with churches and charities, and will help guide you to the next step.

Grow your team for less icon

Grow your team for less

The Consultancy Helpline increases the knowledge and capacity of your team, without you having to recruit new employees. It’s impractical for smaller charities to have in-house expertise of charity governance, HR and finance, but for one low annual fee, that's exactly what you'll get.

Specialist guidance for churches and charities icon

Specialist guidance for churches and charities

Stewardship have been helping churches and Christian charities since 1908. We understand that the issues facing your ministry are unique, and there are important nuances for faith-based organisations. All of our team are Christians and have vast experience helping churches and charities like yours.

Lightning response icon

Lightning response

No queues or busy times. Give us a call or email your questions and we'll aim to respond to you within two working days. Over 90% of our responses are within that time, and many are within a few hours.

Frequently Asked Questions


A.

No, there's no set limit to the number of calls you can make - we're here to help.


A.

We expect to answer the vast majority of questions in the areas outlined below, but where we can’t, we'll give you guidance on what to do next and direct you to people who can help.


A.

Please share the helpline email address [email protected] with your trustee board. Any of your trustees may contact us with a query on behalf of your church or charity.


A.

We're able to help with a range of questions within the topics of HR, finance and governance. These include:

Church and charity finance accounting

Trustee responsibilities

Charity governance and practice

Specialist church/charity insurance

Payroll

Employment (including employment status)

Giving and generosity for churches and charities, including Gift Aid & GASDS

Property management


A.

The helpline is confidential. If we believe that part of a constructive solution is that you talk to others inside or outside your organisation we will advise that, but we will not do that ourselves unless you ask us to. It is however worth noting that there are extremely limited circumstances governed by UK law where we may need to share information (e.g. related to tax evasion, terrorism and immediate and serious harm to an individual where our legal responsibilities override confidentiality).

 


A.

If you need to cancel for any reason you can simply mail or telephone the Helpline. Because the annual subscription is such a low cost, we don’t give refunds when cancelling part way through a year.


A.

There are some areas we're currently unable to cover, the most common ones include:

  • Immigration and visas
  • VAT and specialist taxation
  • Health and safety, including safeguarding
  • Legal questions wider than Charity Law
  • Comment on major documents; such as an HR manual
  • Requests for extensive meetings such as strategy reviews

Get in touch

Our team are always happy to hear from you and to answer any questions that you might have. 

 

Existing Helpline members

Here to help icon

Our Fees

Stewardship is a not-for-profit organisation and our costs are always kept as low as possible. Any surplus is reinvested into supporting charitable activities such as training, events and resources.

View Consultancy Helpline Fees Terms of use
  • Low Annual Subscription

  • Discount For Existing Clients

  • Fees Based On Charity Income

You might be interested in ...

Other services for churches and charities

Resource your mission

Grow your supporter base and inspire them to give more

Save precious time icon

Save precious time

Free up your team to do what matters most to your cause

Free to you icon

Free to you

It's free of charge for churches and charities - all the benefits, at no cost

Learn more about Partner Account for Churches and Charities
Partnership icon

Partnership

We're here to support you and help strengthen your church plant and its vision

Direction icon

Direction

Use our Church Planting Pathway to develop a road map for your church, specific to your context and vision

Long term icon

Long term

As your journey continues and your church grows, we'll be on hand every step of the way

Learn more about Church Planting
Expert support icon

Expert Support

We'll work alongside you, giving you confidence you're on the right path

Partnership

We will administer your payroll so you can focus on your mission

Shared vision

We've been helping further Christian causes for over 100 years

Learn more about Payroll Bureau
Specialist guidance icon

Specialist guidance

We fill in the gap of what you can’t do in your annual accounts

Personal service icon

Personal service

We get to know your specific set up and requirements

Shared vision icon

Shared vision

We've been helping further Christian causes for over 100 years

Learn more about Accounts Examination

Save money

A loan with no penalties for early repayments

Accessible funding icon

Accessible funding

We won’t exclude you because you rely on giving rather than commercial income

Shared vision icon

Shared vision

We've been helping Christian causes secure funding for almost 100 years

Learn more about Loans
Raise money icon

Raise Money

Activate your supporters' generosity and raise money online

Profile pages icon

Profile Pages

Customise your profile page with your logo, information and images

Save time icon

Save Time

We'll handle donations and claim Gift Aid (where applicable), so you don't have to

Learn more about Fundraising for Churches and Charities

Financial Health Check for Churches

Take our free assessment tool to evaluate the financial health of your church.

Designed specifically for church leaders, trustees and treasurers, the Financial Health Check for Churches involves a comprehensive questionnaire to help identify areas that may need further attention and stimulate conversations that will strengthen your church.

Find out more