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consultancy helpline

Support and guidance when you need it

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Expert guidance

Experienced professionals to help you find the right answers

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Quick response

Drop us an email or call and we'll aim to get back to you within two working days

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Great value

Pay one low annual fee and get access to a team of experts

Consultancy Helpline

For churches and Christian organisations

Join today

Quite often you don't know you'll need support until the moment you need it. With the Consultancy Helpline, you'll get access to your own team of experienced professionals, ready to answer your questions and solve potential issues.

We'll guide you through governance, finance, property issues, HR situations, insurance questions and more, all for a low annual fee. You’ll get swift and direct access to professionals who can walk you through unknown territory or difficult situations. The Helpline acts as your first port of call for your questions and, for more complex issues, we can signpost you to appropriate experts. There are no lengthy delays, high fees or jargon - just clear and considered advice.

 

 

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A wealth of knowledge

Worried about your end of year accounts? Issues with paying trustees? What has to be done if money is being given overseas? Our team have years of experience working with churches and charities, and will help guide you to the next step.

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Grow your team for less

The Consultancy Helpline increases the knowledge and capacity of your team, without you having to recruit new employees. It’s impractical for smaller charities to have in-house expertise of charity governance, HR and finance, but for one low annual fee, that's exactly what you'll get.

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Specialist guidance for churches and charities

Stewardship have been helping churches and Christian charities since 1908. We understand that the issues facing your ministry are unique, and there are important nuances for faith-based organisations. All of our team are Christians and have vast experience helping churches and charities like yours.

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Lightning response

No queues or busy times. Give us a call or email your questions and we'll aim to respond to you within two working days. Over 90% of our responses are within that time, and many are within a few hours.

Frequently Asked Questions


A.

No, there's no set limit to the number of calls you can make - we're here to help.


A.

We expect to answer the vast majority of questions in the areas outlined below, but where we can’t, we'll give you guidance on what to do next and direct you to people who can help.


A.

Please share the helpline email address [email protected] with your trustee board. Any of your trustees may contact us with a query on behalf of your church or charity.


A.

We're able to help with a range of questions within the topics of HR, finance and governance. These include:

Church and charity finance accounting

Trustee responsibilities

Charity governance and practice

Specialist church/charity insurance

Payroll

Employment (including employment status)

Giving and generosity for churches and charities, including Gift Aid & GASDS

Property management


A.

The helpline is confidential. If we believe that part of a constructive solution is that you talk to others inside or outside your organisation we will advise that, but we will not do that ourselves unless you ask us to. It is however worth noting that there are extremely limited circumstances governed by UK law where we may need to share information (e.g. related to tax evasion, terrorism and immediate and serious harm to an individual where our legal responsibilities override confidentiality).

 


A.

If you need to cancel for any reason you can simply mail or telephone the Helpline. Because the annual subscription is such a low cost, we don’t give refunds when cancelling part way through a year.


A.

There are some areas we're currently unable to cover, the most common ones include:

  • Immigration and visas
  • VAT and specialist taxation
  • Health and safety, including safeguarding
  • Legal questions wider than Charity Law
  • Comment on major documents; such as an HR manual
  • Requests for extensive meetings such as strategy reviews

Get in touch

Our team are always happy to hear from you and to answer any questions that you might have

Existing helpline members

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Our Fees

Stewardship is a not-for-profit organisation and our costs are always kept as low as possible. Any surplus is reinvested into supporting charitable activities such as training, events and resources.

View Consultancy Helpline Fees Terms of use
  • Low Annual Subscription

  • Discount For Existing Clients

  • Fees Based On Charity Income

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