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Why was my card payment unsuccessful?

There could be several reasons why your card payment may have been unsuccessful. Please contact our team on 02085028560 or [email protected] who will be happy to liaise with our card payment provider to understand the situation. Please note: when contacting us, we will need to know the last 4 digits of your card number, the date of the attempted payment, and the amount.

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Our team are available Monday-Friday 9.15am - 5.00pm

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Contact us by phone: 020 8502 8560